Privacy Policy
At Frostdesigns, operated by Neonet Ecart Solutions Private Limited, safeguarding your privacy remains our foremost concern. We highly value the trust you place in us and are dedicated to managing your personal data with care and responsibility. This document outlines how we collect, use, and secure your information whenever you interact with our website. Continued usage of this platform signifies your acceptance of these practices.
In this document, the expressions “we,” “our,” and “us” refer to Neonet Ecart Solutions Private Limited, whereas “you,” “your,” or “user(s)” relate to individuals who browse or make purchases through Frostdesigns. This policy explains our approach to managing your personal data. By continuing to browse or shop on our site, you acknowledge and agree to the outlined practices. If you disagree with any part of this policy, we advise discontinuing use of the platform.
Information We Collect
To deliver a seamless shopping experience, we may collect the following categories of data:
Personal Details:
- Your complete name, email address, and contact number
- Billing and delivery address
- Transaction-related payment details
Browsing & Interaction Data:
- Order history and browsing behavior on our website
- Interest in featured items and content categories
Device & Technical Information:
- IP address, device model, browser type
- Geographical data (if access is permitted)
- General usage patterns for analysis and protection
Cookies & Tools:
- Cookie data and other tracking mechanisms to personalize browsing
- Technologies aimed at enhancing recommendations and site functionality
Purpose of Collecting Your Data
We use your information strictly for legitimate purposes, including but not limited to:
- Fulfilling orders and addressing related queries
- Providing tailored product suggestions and enriching user experience
- Sharing updates and promotional communications
- Strengthening platform safety and identifying misuse
- Meeting regulatory or legal requirements
Data Sharing Conditions
Under specific circumstances, your data may be shared with:
- Trusted partners, such as those handling delivery and payment
- Legal authorities, as mandated by applicable regulations
- Entities directly involved in processing your order, under confidentiality terms
Use of Cookies and Tracking
Cookies and similar technologies help us optimize site usage, evaluate performance, and deliver personalized product discovery. You can disable or manage cookie settings through your web browser.
Data Security and Storage
We apply protective protocols to keep your information safe from unauthorized access, alteration, or disclosure. These include SSL encryption, secure hosting, and limited access. While we maintain high security standards, 100% security cannot be guaranteed.
Data Retention
Personal data is stored for a duration of 8 to 12 months from your last recorded activity. In some cases, data may be retained longer if required for legal, tax, or regulatory compliance.
User Rights
As a platform user, you are entitled to:
- Access and update your personal information
- Request deletion of your data where legally applicable
- Opt out of promotional communications
- Manage cookie preferences through your browser
Policy for Children
This site is intended only for individuals aged 18 years and above. We do not knowingly collect data from individuals below this age. If such data is identified, it will be removed from our records promptly.
Third-Party Sites
We may link to external services required for transactions. These third-party platforms maintain independent privacy policies. We recommend reviewing them before use, as we do not assume responsibility for their practices.
Changes to This Policy
We may revise this policy periodically to align with changes in operations or law. All updates will be posted here. Continued use of the platform after revisions indicates acceptance of the updated terms. For more details, please contact us at neonetecartsolutionspvtltd519@gmail.com, neonetecartsolutionsauthorize@gmail.com.
User Consent
By using our website and placing an order, you consent to the collection, usage, and sharing of your personal data as described here.
Contact Information
For questions, feedback, or concerns regarding this privacy policy or data usage practices, please email us at neonetecartsolutionspvtltd519@gmail.com, neonetecartsolutionsauthorize@gmail.com.